Series | SAIL
Edited book | Policies and Practices for Linguistic Education, Multilingualism and Intercultural Communication
Chapter | Aspetti interculturali nella comunicazione medico-paziente

Aspetti interculturali nella comunicazione medico-paziente

Il punto di vista del personale sanitario e dei pazienti

Abstract

Healthcare institutions are among the contexts which are heavily characterised by interlingual and intercultural contact. In these contexts communicative ‘short circuits’ can occur due to incomprehension resulting from linguistic and cultural difficulties. Such situations can compromise founding principles of medicine, amongst which equal opportunities for patients’ treatment, scrupulous attention and providing accurate information. The study investigates the perception of the effectiveness of mutual doctor-immigrant patient communication, the linguistic-cultural ‘imagery’ that results from it and the nature and/or absence of specific communication strategies.


Open access

Submitted: Oct. 16, 2020 | Published May 24, 2021 | Language: it

Keywords Inclusion • Misunderstandings • Communicative effectiveness • Intercultural communication • Health

Copyright © 2021 Antonella Benucci, Giulia Grosso. This is an open-access work distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction is permitted, provided that the original author(s) and the copyright owner(s) are credited and that the original publication is cited, in accordance with accepted academic practice. The license allows for commercial use. No use, distribution or reproduction is permitted which does not comply with these terms.

Permalink http://doi.org/10.30687/978-88-6969-501-8/009


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